When You Move
When you move, notify EAWSD so that staff can do a final meter reading, prepare your final bill, and, if applicable, return your security deposit.  In order to begin this process, complete the Request for Final Reading/Transfer of Account form or call the District Business Office.

If Your Water Has Been Shut Off
The most common reason for the District shutting off water to a home or business is nonpayment of bills.  When a balance has been outstanding more than 60 days, a disconnect notice will be sent.  This notice includes a shutoff date (usually 20 business days hence) and deadline for payment. A door hanger will be placed the property 3 business days before the shutoff date. If you bring your account up to date, no shut off action is taken.

If payment isn't made by the deadline, water service will be terminated.

If the water has been shut off, please contact the EAWSD Business Office immediately to make arrangements for payment and reconnection. A $100 reconnection fee may be assessed.
 
Note About Rental Property
Landlords and tenants frequently agree under the terms of their rental agreements that tenants will pay for water service.  The District will honor these agreements, when proper documentation is provided, and will accept payments for water service from tenants.  However, the water bill for a property is ultimately the responsibility of the property owner, and property owners remain responsible if their tenants do not pay the bill.

Legal Action and Property Liens
Accounts seriously in arrears may result in legal action, including placing a lien on the property for unpaid water bills, late fees and accrued interest.